Shopping Rights, Fraud Prevention, Identity Theft Workshops

Our members had the opportunity to learn about Shopping Rights, Identity Theft and Fraud Prevention. Robin Putnam, the Research and Special Projects Manager from the Office of Consumer Affairs and Business Regulation, presented information about expressed & implied warranties, return policies, defective merchandise, pricing discrepancies, and shopping online, through the mail or television. She also talked about how to spot and avoid scams, and how to prevent identity theft.